Our technical team offers comprehensive support. Whether it’s a minor issue that can be solved over the phone or something more serious that requires one of our technical team to visit your clinic, we’re here to help.

Our clients pay a low, monthly membership fee and gain access to:

  • A highly qualified mobile team
  • Parts on hand – less downtime for you
  • Fast response time
  • Quick turnaround
  • Loan equipment provided
  • 7 days support
  • Same day handpiece repairs
  • Payment plans available

Clinics that are supported by Laseraid can rest easy, knowing that their downtime (and cost in dollars and reputation) will be lessened by a highly responsive team they can rely on.

Because reducing the cost of device ownership isn’t just about having the best pathways to purchase, it’s also about making sure your investment is as profitable as possible.

To learn more, click here or call us on 02 9011 5509

Our Team

Sam Trollgren

Master’s of Engineering, Industrial
Master’s of Science, Mechanical Engineering

5 years at Laseraid
15 years experience in management/maintenance/repair of electro-mechanical equipment

Ehsan Tanhaei

Bachelor’s of Engineering, Computer Hardware

5 years at Laseraid
15 years experience in maintenance of computer and network systems

Mads Haugstad

Bachelor’s of Engineering, Mechanical

1 year at Laseraid
Internship in industrial design
Internship in Solar and power design

Bashir Mari

Master’s of Engineering, Electronics

6 years Laseraid

Rosario Cottonaro

Diploma of Engineering, Electromechanical

1 year at Laseraid
12 years experience in maintenance of industrial laser (cutting) and aesthetic laser equipment