Privacy Policy

Laseraid International Pty Ltd (ABN 17 638 110 568) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, store, and manage your personal information.

Kinds of Personal Information We Collect

We collect personal information that is reasonably necessary to provide our services and conduct our business functions. This may include:

• Contact Details: Your name, residential address, email address, and phone number.
• Financial Information: Credit card details and billing information for purchasing products.
• Technical Data: IP address, browser type, and cookies collected when you visit our website.

 

How We Collect Personal Information

We collect personal information directly from you unless it is unreasonable or impractical to do so. Methods of collection include:

• Direct Interactions: When you fill out forms, register an account, make a purchase, or contact us.
• Automated Technologies: Cookies and analytics tracking software used during website visits.

 

Purpose of Collection, Use, and Disclosure

We only collect, use, and disclose your information for the primary purpose for which it was gathered, or for a closely related secondary purpose. These purposes include:

• Service Delivery: To process orders, manage accounts, and answer your enquiries.
• Marketing: To send you promotional materials, provided you have opted in or would reasonably expect to receive them (you can opt-out at any time).
• Legal Obligations: Where required or permitted under Australian law.

 

Disclosure Overseas

We may disclose personal information to overseas third-party cloud service providers located in the United States or Singapore for data storage and analytics. We take reasonable steps to ensure these recipients safeguard your data according to Australian privacy standards.

 

Security of Your Personal Information

We store your information securely in a combination of electronic databases and physical files. Security measures include:

• Encryption: Using secure socket layer (SSL) technology and access controls.
• Destruction: We destroy or permanently de-identify personal information when it is no longer required.

 

Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask for corrections.

• Requests: Contact our Privacy Officer using the details below.
• Timeline: We will respond to your request within 30 days. We do not charge a fee for making a request.

 

Complaints and Feedback

If you believe we have breached the Australian Privacy Principles, you can lodge a formal complaint with us:

• Internal Resolution: We will investigate your complaint and respond in writing within 30 days.
• External Escalation: If you are unsatisfied with our response, you can escalate the matter to the Office of the Australian Information Commissioner (OAIC).

 

Contact Details

For any questions regarding this policy, please reach out to:
Privacy Officer
Email: privacy@laseraid.com.au
Address: Unit 10/39 Herbert St, St Leonards NSW 2065

Last Updated: 5 June 2026