5 Habits of Highly Successful Clinics
Have you noticed that some clinics seem to do things a bit more easily than others? Their owners and managers seem less stressed and comfortable with their decisions. The staff are happy, busy and engaged. Customer service is excellent, and clients tend to be more loyal. These things are not an accident. Here are five […]
Attracting Staff in a Competitive Market
The employment market has changed in general, but in specialist industries such as beauty and aesthetics industry the problem is compounded through education shortfalls brought on by COVID, a slump in skilled immigration and a lot of qualified people leaving the industry. Still, there are some things you can do to encourage high caliber candidates […]
Performance Management in Laser Clinics – Getting the Best Out of Your Team
A happy, service orientated clinic is also one that is profitable. The effective management of staff is a massive part of this. In fact, the reason most people leave businesses is ineffective management. The phrase “performance management,” is often associated with the removal of substandard performers, but when used correctly, it can not only help […]
Hiring Tips for Clinic Owners
Finding the right people, be it administrative staff, junior clinicians or seasoned professionals who can take on leadership responsibilities, is challenging to get right. Unfortunately, our industry is somewhat reactive when it comes to recruiting new team members, and as a result, we have a statistically high level of turnover. When team members leave, they […]
