Winter Skin Care

The winter months are the perfect time to undergo laser treatments such as skin resurfacing with less sun exposure and cooler weather conditions and plenty of time for your customers to get the required recuperation post procedure.

Cosmetic laser skin resurfacing procedures can improve the overall texture and skin tone by targeting wrinkles, fine lines, pigmentation as well as improving the appearance of acne scars and sun damage. The procedure works by targeting specific skin cells to speed up the cell rejuvenation process, by removing the top layers of skin to reveal brand new, healthy skin. Results can make the client look and feel years younger.

Laseraid is the proud supplier of IPL devices that specialize in skin resurfacing treatments along with a number of other treatment applications.

At Laseraid we aim to make laser ownership easy and affordable, whether you would prefer to rent, hire purchase or buy one of our machines. If you are interested in offering skin resurfacing treatments in your clinic, visit our prices page or to speak to one of our friendly team, call us on (02) 9011 5509.

Candela Mini Gentlelase

A Trouble Shooting Guide for Your Candela Mini Gentlelase

It is important that your lasers are always in perfect working order so that your business does not suffer. From time to time, lasers can experience faults. To ensure this has as little effect as possible on your business we have compiled a list of the top 5 most common issues that may occur when using your Mini GentleLASE and how to overcome them effectively.

1. The system cannot be turned on

This could be due to a number of reasons such as:

      • The power is not connected properly. To identify if this is the cause, reset the power cable and check the circuit breaker.
      • The laser system circuit breaker is in the “off” position. In this situation, switch the circuit breaker to the “on” position.
      • The key lock switch was not fully engaged. Resolve this by turning the key lock switch fully clockwise to the “I” position and releasing.
      • The external interlock is defeated. Check the remote interlock connection. If connected to door, make sure the door is closed

2. Laser pulses, no cryogen is delivered

This can happen when the DCD Pre and Post-spray settings are set to zero “0”. Select the DCD Pre or Post-spray and use the “up arrow” to increase the spray setting.

3. Cryogen leak

The majority of the time this issue occurs because of the cryogen valve. To overcome this, remove the cryogen canister or disconnect the handpiece assembly from the laser. We also recommend that you call Laseraid, so we can assist you further.

4. Warm – up time has exceeded 60 minutes

This problem occurs when the water temperature control circuitry has failed. In this situation it is important that you call Laseraid.

5. Ineffective fluence response

An indicator of this is when the system or Fiber has degraded. To resolve this, perform a calibration procedure (details of which can be found in the owners manual). If the problem persists, call Laseraid.

To make laser ownership easier and more affordable, we provide the option to buy rent or hire-purchase any of our lasers. For more information about our prices, visit our pricing page. If you would like more information on our range of Candela machines or would like to speak to a member of our friendly team, please do not hesitate to contact us on (02) 9011 5509.

The Importance of Customer Experience

At Laseraid we pride ourselves on providing excellent customer service to Australia’s leading clinics and salons. Laseraid are Australia’s most trusted laser supplier. Not only do we make laser ownership easy and affordable but provide you with helpful advice, service solutions and training to ensure you deliver the best customer experience.

Outstanding customer experience is necessary in order to keep your clients returning for further treatments. Skin diagnosis is an important part of every treatment. If you fail to diagnose a clients skin type correctly, the treatment you give them may also be incorrect and result in unwanted side effects.

Different Skin types

Type 1: A person with pale white skin and a very fair skin tone. Typically they will burn easily and never tan.

Type 2: A person with white skin and a fair skin tone. Usually they will burn easily and find it difficult to tan.

Type 3: A person with white skin and a fair to moderate skin tone. They will burn moderately but tan gradually.

Type 4: A person with light brown skin and a medium skin tone. They will rarely burn and always tan well.

Type 5: A person with brown skin and an olive or dark skin tone. They will very rarely burn and tan very easily.

Type 6: A person with black skin and a very dark skin tone. Their skin will be deeply pigmented and they will never burn.

Every person has a different skin type and the treatment given to them will be based on this. In order to deliver the correct treatment you must confirm the clients skin type by following these simple steps:

  1. Use the Fitzpatrick Skin Type test to determine which Fitzpatrick Skin Type each client has.
  2. Check the skin type description matches your client’s skin appearance and characteristics, using the Fitzpatrick Skin Type Overview.
  3. Measure the spot size and then use the Treatment Guidelines to determine the correct settings.

The clients own opinion of their ability to burn and tan must be taken into account as well as their ethnic background when phototyping.

Are you thinking of growing your business or purchasing another laser? Why not contact Laseraid today for more information on any of our laser machines or if you would like to speak to our friendly team, please contact us on (02) 9011 5509.