Top 10 Client Questions Answered

client questions

Often it can be difficult for therapists to answer questions relating to the concerns of their patients. Knowing the difference between the types of Laser machines and how they vary in effectiveness for laser hair removal or laser skin treatments is important. At Laseraid, we aim to provide the best advice, service, and prices on Laser machines. So we’ve compiled a list of the top ten questions clients often ask about laser treatments and answered them below.
How many treatments are required for laser hair removal?

The number of treatments necessary is varied for every customer. It may take multiple treatments for visible hair reduction as there are several cycles of hair growth and a certain number of hairs may only be growing at a particular time. The optimum number of treatments is usually between six and ten. The thickness and pigment of the hairs also determine how effective the treatment is and how many sessions will be needed. The more contrast there is between the colour of the skin and the colour of the hair, the more effective the treatment.

If I have been out in the sun, tanning, or using sunless tanning products; can I be treated with a laser?

Many of the Candela lasers target the melanin/pigment in the skin. Therefore we advise patients to avoid any sun exposure, tanning beds, and sunless tanning products for at least two weeks prior to treatment and two weeks following treatment. The GentleYAG laser is the only product that may be used on patients with a tan, to reduce hair growth. However, patients should continue to avoid sun exposure and tanning beds for one week prior to treatment and two weeks post treatment.

How long does it take for a hair to shed after a laser treatment?

It will take up to two weeks for the hair to shed following a treatment with the GentleLASE and up to three weeks following a GentleYAG treatment.

How deep does the laser penetrate into the skin?

The depth of the laser penetration is changeable. Depth depends on wavelength. The longer the wavelength, the deeper the penetration.

Will the laser be harmful to organs and lymph nodes? 

No, neither the organs nor the lymph nodes should absorb the laser light due to the limited depth of penetration.

When treating legs for hair reduction, do they need to be cleanly shaven?

Yes, all areas of the body that are being treated need to be cleanly shaven. Treatment areas should be shaved the day prior to treatment. Any hair remaining above the skin surface will absorb light that is intended for the hair follicle.

Can patients exercise before or after treatment of leg veins?

Patients undergoing treatment of leg veins should not exercise the day of treatments. These clients should also avoid exercising for five days following the treatment of leg veins. Patients should also avoid excessively hot baths and showers, steam rooms or saunas, alcohol, and any medication that may thin the blood.

What is the interval between laser treatments?

Typically most treatments are 4-6 weeks apart. However, this will depend on the indication being treated and where on the body the treatment is being performed.

For hair reduction, treatments for the face, underarms and bikini areas should be performed every 4-6 weeks, while treatments for the trunk of the body are usually necessary every 8-10 weeks. Treatments for the extremities should be performed every 10-12 weeks.

For pigmented lesions, treatment is recommended at 4-week intervals.

Vascular treatments for the face and upper body are typically performed every 4-6 weeks and for lower extremities or leg veins, every 10-12 weeks.

There are a number of medications, which may cause photosensitivity; is this important for patients who are undergoing laser treatments?

Definitely! It is absolutely necessary to obtain any information about medication that a patient is taking during the consultation. The therapists can then advise on whether the patient should continue medication or what effects their medication may have on their treatment. Patients should not be taking Accutane for at least 6 months prior to laser treatments. Other treatments may require a test spot to be performed if there is any concern of an adverse reaction. Retinoids should not be taken 3-5 days prior to treatment. This is due to the excessive redness they can cause.

Is there a guarantee with hair removal?

Clinical studies have depicted an 80-90% success rate in laser hair reduction. However, every patient responds differently to laser treatments and consequently, there is no guarantee. Patients should be advised during the consultation that results may vary from patient to patient.
We hope that this has helped demystify any questions about laser treatments that your clients may have been asking. At Laseraid, we know the industry inside out and can provide you with advice on devices, service solutions, and consumables all at affordable prices. If you would like any more information about our Candela machines or would like to talk to one of our friendly team, please contact us on (02) 9011 5509.

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